eXp Canva Pro Enterprise

Canva Enterprise makes it easy to create professional branded designs. Log in now to start designing and bring your ideas to life.

TRAINING

Join Sarah Hutchinson and Lynne Miller in eXp World on Monday, December 9th and Monday, December 16th for training sessions starting every hour, on the hour between 10:00 am E.T. & 6:00 pm E. T. If you’re unable to attend, note that this training will be recorded and shared out 

LOG IN

1. From your OKTA dashboard, click on the “Canva” tile

2. You will be prompted to sign in with your eXp email address & password

3. Welcome to Canva Enterprise! You will automatically have access to eXp’s Brand Templates, Brand Kits and all the amazing features of Canva Enterprise 

Having trouble logging in with your eXp email? Here’s how to get help:  Submit a ticket to the eXp Tech Support team using this link OR email support@exprealty.com. Prefer to speak with someone? Call us at (833) 303-0610 to connect with our eXpert Care Concierge Team.

I already have a paid Canva account, now what? 

How do I transfer designs from my existing account to this new one?

Can I pull listing information directly into my designs?

Whether you're looking to enhance your online presence, engage with your audience through captivating visuals, or deliver impactful presentations, our guides are here to help you every step of the way. 

Do you already have a Canva account with a personal (non-eXp) email address? You can copy a design from your existing account to the new eXp Enterprise account by sharing an editable version of your design.

Are you a team member of several teams using your eXp email address, and you’d like to copy a

design, file, or folder from one team to another? Follow the steps below. 

Think of these templates as starting points from which you can customize with your own details - use the Brand Kits to pull in logos, add your own content, images, colors, etc. 

Can I share my Canva designs with other agents?

Yes, Canva Enterprise makes it easy to collaborate. You can share designs with other agents for feedback or collaboration, making team projects and peer reviews simple and efficient. For step by step instructions on sharing your designs, see here.

Can I access Canva Enterprise from my mobile device?

Yes, Canva Enterprise is accessible from both desktop and mobile devices, allowing you to design on the go. Simply download the Canva app and log in with your eXp email login credentials.

Can I request new templates or updates to existing templates?

Absolutely! We encourage feedback on templates and welcome ideas for new ones. You can submit requests via our designated feedback form here, and our creative team will consider them for future updates.

Are there any limits on storage or number of designs I can create in Canva Enterprise?

With Canva Enterprise, you’ll enjoy expanded storage and the freedom to create as many designs as you need. There’s no cap on creativity!

Is there an MLS integration available in Canva Enterprise? 

Yes, eXp’s Canva Enterprise account includes exclusive access to the custom-built eXp Listings app, allowing you to easily pull property details and photos directly into your designs. This makes creating property marketing materials faster and more efficient. 

With AMPs (Automated Marketing Packages) gone via the Marketing Center, how can I promote my listings effectively?

Canva Enterprise offers a variety of customizable templates specifically designed for listing promotions. You can easily create high-quality marketing materials, such as social media posts, flyers, and property brochures, all aligned with eXp’s branding. Additionally, with the eXp Listings app, you can pull in listing details directly into your designs, making it quick to build professional, eye-catching materials.

What should I do now that listing kits and buyer kits aren’t available?

While the specific listing and buyer kits are no longer available for purchase, you can recreate similar materials using Canva’s versatile template library. We’ve prepared templates that cover essential marketing assets like property brochures, buyer presentations, and listing presentations.

How can I handle direct mail campaigns without the old tools?

Canva Enterprise provides downloadable, print-ready formats, allowing you to create direct mail materials, such as postcards and flyers, that you can send to a professional printer or a direct mail service provider of your choice. Canva also includes a 'Print' feature, so you can order high-quality prints directly from Canva and have them delivered to your address. This
allows you to continue leveraging direct mail as part of your marketing strategy.

Does Canva integrate with kvCORE?

At this time, Canva does not integrate with kvCORE. Canva will always offer the most up-to- date marketing materials, managed by the eXp Marketing team for you to leverage as part of your strategy.

I already pay for a Canva Pro account, can I cancel that and get refunded?

Once you have gained access to eXp’s Enterprise account, you’ll first want to transfer any content from your personal account into the new Enterprise account. Instructions here. Then, you will be able to cancel your existing personal account & be refunded accordingly.

If you are paying for a Canva account monthly, please follow the steps below to Cancel:

• • Login to your Canva team

  • On the homepage, go to Account Settings.

  • Select Billing & plans.

  • On your plan, select (More actions).

  • Select Request cancellation.

If you have already paid the year in full for your Canva account, please contact Canva customer service using the following link. Please include a copy of your invoice or the order/receipt ID if you purchased your plan from the App Store (iOS) or Google Play Store (Android).

• • Select- Issue Category- Payments, Pricing, and Billing

  • Select- Issue- I want to cancel, pause, or change my plan.

  • Description of Issue- “Hi Canva Support, can you cancel my personal Canva subscription? I
    am joining my employer’s enterprise account. Can you please provide a refund for any
    outstanding balances?”