2024 eXp Buyer Rep Toolkit >>>>
Step 1: Go to https://join.exprealty.com and click on "Apply as Agent" to set up your account with your name, phone number, and email
Step 2: Receive confirmation email in about 30 minutes. Contains Guess Pass login credentials and Personal Code for onboarding Tracker Site. (Subject: "Welcome from eXp Realty! Let's get started!")
Step 3: Log in to https://joinapp.exprealty.com/SSO/
Step 4: A few hours later, get a text message from eXp to login and sign Independent Contractor Agreement (ICA)
Receive email with completed ICA (Subject: Copy of your Independent Contractor Agreement)
Step 5: Watch for email from State Broker to let you know they are working on the application. (Subject: "Quick Update on License Transfer for eXp Realty")
Questions at this step? Send an email to StateAbbreviaiton.onboarding@exprealty.net (example: tx.onboarding@exprealty.net)
NOTE: If you are in NY, TN & DE you MUST speak with the Broker team to progress with License Activation/Transfer per state regulations. Please be proactive in reaching out to the Broker Teams. Jump into the eXp World > Go To Menu -> Broker State Floor -> Pick Your State
Update MLS Association
Step 6: CRITICAL Confirm eXp email forwarding from the email (Subject: "Important Action Needed to Completely Join eXp Realty")
Step 7: Activate your Agent Passport account email "Welcome to eXp Realty" - replaces guest pass credentials (link expires in 30 days)
DON'T LOSE THIS LOGIN ID & PASSWORD - you will need this login information going forward for all eXp Services!
Step 8: Get the Skyslope Email with link to set up login password using your exp email address first.last@exprealty.com (Subject: Welcome to Skyslope") - Don't lose this password!!!!!!!!
CHECK OUT THIS HANDY ONBOARDING PRESENTATION CHECK OUT THIS HANDY ONBOARDING CHECKLIST
Got Questions? Visit with Staff in Onboarding and Agent Support
Call: 833-303-0610, press 1 for Pre-Onboarding Assistance
Call - 833-303-0610, press 2 for Join Application questions
Email: AgentOnboarding@exprealty.net
Chat - in the bottom right hand side of the Registration website
Visit in eXp World - GO TO menu in the upper left "Onboarding and Agent Support Lobby"
Lobby Hours in eXp World
Monday through Friday 7am-10pm CST
Saturday 7am-7pm CST
The Personal Code lets an you retrieve your current onboarding status. It is available to you on your Join App dashboard. Once you login to JoinApp at joinapp.exprealty.com/SSO/ you will see something like this and you will be able to copy/paste the Personal Code number into the blank, then hit "Retrieve" to display your current Onboarding Status.
Receive email with completed ICA (Subject: Copy of your Independent Contractor Agreement)
Once the Agent Onboarding team makes you active in the system you will receive a couple of emails
You get the Welcome Email - "Welcome to eXp Realty" - replaces guest pass credentials (link expires in 30 days)
You get the Skyslope Email - "Welcome to Skyslope" - with link to set up login password using your exp email address first.last@exprealty.com
General onboarding questions - agentonboarding@exprealty.net
Central specific onboarding questions - centralcareers@exprealty.net
Individual agent questions after onboarding - agentservices@exprealty.net
If you do not see the Skyslope email - expertcare@exprealtv.net
General team onboarding questions - teamservices@exprealty.comet
Central specific onboarding questions - teamonboarding.central@exprealty.net
Team questions after onboarding - teamagentservices@exprealty.net
Onboarding times for the entire process can take 48 hours or more depending on all parties involvement and accuracy.